Title VI
Adult Day Care of Richmond will not discriminate on the basis of race, creed, religion, sex, origin, age, or disability.
Public Notice of Rights Under Title VI of the Civil Rights Act of 1964 – Adult Day Care of Richmond, Inc.
Adult Day Care of Richmond operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Adult Day Care of Richmond.
For information on Adult Day Care of Richmond’s civil rights plan and the procedures to file a complaint contact Johanna Smith at 765.966.0852 or Johanna@ADCofRichmond.com or visit our office at 2727 East Main Street, Richmond, IN 47374.
A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the
Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor –TCR
1200 New Jersey Avenue, SE
Washington, DC 20590
If information is needed in another language or alternate format contact Johanna Smith at 765.966.0852, or email Johanna@ADCofRichmond.com.
TITLE VI COMPLAINT PROCEDURE (GENERAL REQUIREMENT)
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by the Adult Day Care of Richmond may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form. Adult Day Care investigates the complaint received no more than 180 days after the alleged incident. Adult Day Care of Richmond will process complaints that are complete.
Once the complaint is received, Adult Day Care of Richmond will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgment letter informing her/him whether the complaint will be investigated by our office.
Adult Day Care of Richmond has 60 days to investigate the complaint. If more information is needed to resolve the case, Adult Day Care of Richmond may contact the complainant. The complainant has 10 business days from the date of the acknowledgment letter to send the requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, Adult Day Care of Richmond can administratively close the case. A case can be administratively closed also if the complainant no longer wishes to pursue his or her case.
After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. A LOF summarizes the allegations and the interviews regarding the alleged incident and explains whether any disciplinary action, additional training of the staff member, or other action will occur. If the complainant wishes to appeal the decision, she/he has 15 days after the date of the letter or the LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration (FTA), at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.